What can be returned?
All physical products can be returned. Downloadable products are backed by a money back guarantee; if you are not satisfied with the product you may request a refund. Online personal training services are non-refundable once the program has been delivered to client.
Time limit for items to be returned?
3 months from date of purchase
How do customers return items?
Contact firstname.lastname@example.org to receive return instructions for your particular purchase.
Shipping for returns?
We do not refund shipping charges on orders that have been shipped. Customer pays for shipping the return.
Credit for returns?
Returns will be credited upon receipt and to the customer’s initial payment method.
When do we ship?
We process orders within 48 hours (excluding weekends), and then send to shipping.
Where do we ship to?
We currently ship within the USA and Internationally.
How do we ship?
We ship our products through the US Postal service using Priority Mail.
Rates to ship?
Shipping is calculated by weight and typically range in price from $7-$10 for in USA.
International shipping rates typically range from $17 to $30.